FAQ

Safend

Safend Trigger commands – alternatives to “update policy” and “collect logs” WMI commands

Bei diesem Knowledge Base Artikel handelt es sich um einen Archiveintrag, der 1:1 aus den FAQv1 Beiträgen übernommen wurde. Er dient dazu, auch Lösungen für ältere Versionen nach wie vor anzubieten und durchsuchbar zu machen.

Beschreibung

Need

In cases the WMI commands from the management console are not working, it is possible to trigger management commands (update policy, send logs etc.) on the Protector Client from the command line.

Solution

The SC command (supplied with Windows) can be used to specifically trigger our process for the following actions. Note that the Client must be able to communicate with the Server when these commands are run.

Send logs (without waiting for the interval):
sc control safendps 222

Update policy from the GPO (similar to gpupdate /force, but specific to our product and faster):
sc control safendps 223

Update policy from the Server or REG file (the same as clicking on "update policy" button):
sc control safendps 225

Force InitOTP (In case Client will not accept any suspension password, or the Server will not generate them):
sc control safendps 228

For Windows 2000 machines this command can be run remotely (i.e. : sc \ComputerName control safendps 223).

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