How to properly change the Domain user password with Safend Installed
Bei diesem Knowledge Base Artikel handelt es sich um einen Archiveintrag, der 1:1 aus den FAQv1 Beiträgen übernommen wurde. Er dient dazu, auch Lösungen für ältere Versionen nach wie vor anzubieten und durchsuchbar zu machen.
Archiv
Need
When changing the domain user password, i.e. the password of the user used by Safend server to perform various actions in the domain, the change must to be reflected in Safend in order for it to function properly.
This has two separate scenarios
1. Safend DB user is different than the Safend Server user (with internal MySQL this is always the case; with external MSSQL this will sometimes be the case- need to check with the customer)
2. Safend DB user is the same as Safend Server user (can only be possible if using an external MSSQL) external MSSQL)
Solution
Scenario 1:
1. Login to Console
2. Change password in AD (while the Console is still open)
3. Go to Tools=> Administration=> General=> Server Credentials and change the password according to the change in AD.
4. Press OK to close the window and save the change.
5. Close Console and login to verify it opens correctly.
Scenario 2:
1. Console is closed
2. Change password in AD
3. Change the DB password using SPadmin
4. Perform one of the following :
A. Run Domain service in Debug mode, login to the Console and change the password in the Administration menu
B. Change the Domain user password using SPadmin